Yahoo Messenger 9 Installation and Trouble Shooting

We know that some of our users are having problems when they try to install the latest version of Yahoo! Messenger 9.0 (9.0.0.2112). We’re working hard to fix the issue and want to ask for your help.

If you try to install 9.0 and find that it hangs at 99% and the installation never completes, you’re who we want to hear from. If you’re willing to help us troubleshoot the problem, please leave a comment here on the blog. When you comment, include your email address in the form where you can be contacted (note that it won’t be published but we’ll be able to see it). We’ll then contact you with some steps you can take to help us pinpoint the issue.

We know this is a frustrating issue and we’re working hard to get it resolved. If you are experiencing this issue and can help us with debugging it, please comment here on the blog.
If you are experiencing this issue and would like to help us troubleshoot, please follow the instructions in this PDF file and then post your results in a blog comment.

Thanks

2 comments:

jomon said...

hi i am jomon from cohin, india. i too have the same problem. i thought i am missing some supporting files. actually my messenger application was working properly. but one evening when i tried to open it it just won't come up. it is being displayed in the task manger. but it is not working. when i tried to uninstall it, it displayed a message that one log file is missing. i used "revo uninstaller". but it couldn't. then i used the same program to remove all registry entries of yahoo messenger and after a restart, reinstalled yahoo messenger. all went smoothlt till 97%. then it slowed sown. and after reaching 99% after some time it just stood there. all animations during the installation was being displayed even at this stage. i repeated the "revo procedure" one more time, but the situation remains the same. i am trying the old version. but am not sure whether it will work as it is an online installation.

Gaurav Sharma said...

Ok jomon i think there is some network or antivirus problem in your system ...
check below link and download full yahoo installer
http://www.filehippo.com/download_yahoo_messenger/

before installing this make sure you have uninstalled previous yahoo version.

I hope this will solved your issue.

Feel free to contact if problem persists